These Terms of Use ("Terms") govern your access to and use of Heartme, including the Heartme mobile application, websites, account services, matching, chat, calls, user-generated content features, virtual items, subscriptions, in-app purchases, customer support, and related services (collectively, the "Service"). These Terms form an agreement between you and anxinyi llc ("Heartme", "we", "us", or "our").
By creating an account, signing in, tapping "agree", making a purchase, uploading content, or using the Service, you agree to these Terms, our Privacy Policy, and our Child Safety Standards. If you do not agree, do not use Heartme.
If you download Heartme from Google Play, your use of Google Play and purchases made through Google Play are also subject to Google Play's terms, payment rules, subscription rules, refund rules, and policies. These Terms are between you and anxinyi llc, not Google, except where Google Play terms separately apply to your Google account, download, billing, refund, or subscription management.
Your license to use Heartme is limited to a personal, non-transferable license to install and use the app on Android devices that you own or control, as permitted by these Terms and applicable Google Play rules.
You may use Heartme only if:
We may request age, identity, account, or safety verification at any time. If we believe you are under 18 or have misrepresented your eligibility, we may suspend or terminate your account and preserve or delete information as appropriate.
You are responsible for the accuracy of your account information and for all activity under your account. You must keep your login credentials, devices, and third-party sign-in methods secure. You may not sell, transfer, rent, share, or sublicense your account.
You agree to notify us promptly at sukimex067@gmail.com if you suspect unauthorized access, account compromise, impersonation, or misuse.
Subject to your compliance with these Terms, anxinyi llc grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, and use Heartme for lawful personal entertainment and social interaction purposes.
You may not:
Heartme may allow you to create, upload, send, receive, display, stream, publish, or otherwise share content, including text, profiles, photos, images, voice, audio, video, messages, reactions, gifts, comments, reports, and other materials ("User Content" or "UGC").
You retain ownership of your User Content, subject to the license you grant below. You are solely responsible for your User Content and for ensuring that you have all rights needed to submit it.
By submitting User Content, you grant Heartme a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify, adapt, translate, display, perform, distribute, transmit, moderate, remove, and otherwise use your User Content as needed to operate, improve, promote, protect, and provide the Service, including safety, moderation, recommendations, technical processing, and legal compliance.
This license ends when your User Content is deleted from our systems, except where continued use is necessary for backup, safety, evidence, legal compliance, dispute resolution, enforcement, or content already shared with other users.
Heartme has no tolerance for objectionable content or abusive users. You must not upload, send, request, encourage, promote, facilitate, or engage in content or behavior that is illegal, harmful, abusive, unsafe, or objectionable.
Prohibited content and conduct include, without limitation:
You may report objectionable content, abusive users, harassment, impersonation, suspected underage users, scams, illegal activity, child safety concerns, or other safety issues through in-app reporting tools where available or by emailing sukimex067@gmail.com.
Heartme may provide tools to block users or restrict unwanted interactions. We aim to review credible reports promptly and may remove content, limit distribution, disable features, suspend or terminate accounts, block devices, preserve evidence, report to authorities, or take other action when we believe these Terms have been violated or users may be at risk.
You must not knowingly submit false, malicious, or abusive reports.
You agree to:
You may not use Heartme to exploit, pressure, manipulate, deceive, harass, threaten, or commercially solicit other users.
Heartme may offer paid digital content, including subscriptions, VIP services, virtual coins, virtual gifts, virtual items, premium features, or limited-time offers. Product names, prices, duration, renewal terms, benefits, and availability are displayed in the app before purchase.
For Android users who purchase through Google Play, payment is processed by Google Play. By making a Google Play purchase, you agree to Google Play's payment terms, refund rules, subscription rules, and billing practices. Google may charge your selected payment method, manage renewals, handle refunds, and provide purchase records.
Before purchasing, you are responsible for reviewing the product or subscription name, price and currency, billing period, renewal terms, whether the item is consumable, non-consumable, or subscription-based, what digital benefits are included, expiration rules, cancellation rules, restoration rules, and any restrictions shown in the app or Google Play purchase sheet.
Subscriptions may automatically renew unless canceled before the end of the current billing period as required by Google Play rules. You can manage or cancel Google Play subscriptions in your Google Play account settings. Deleting the app or deleting your Heartme account does not automatically cancel a Google Play subscription.
Virtual coins, gifts, VIP benefits, and other digital items have no cash value, are not legal tender, and cannot be exchanged for money, transferred outside the Service, sold, traded, or redeemed except as expressly allowed by Heartme. We may modify, suspend, or discontinue virtual items as permitted by law and platform rules.
If a purchase fails, is canceled, refunded, charged back, reversed, suspected of fraud, or violates these Terms, we may withhold, revoke, adjust, or disable related entitlements.
For purchases made through Google Play, refund requests may be handled by Google Play according to Google Play's policies, or by Heartme where Google Play allows developer support and applicable law requires or permits it. Heartme cannot guarantee Google Play refunds. If a refund is issued, we may remove or adjust the corresponding virtual items, subscription benefits, VIP status, or entitlements.
You may request account deletion through in-app tools where available or by contacting sukimex067@gmail.com. Deleting your account may permanently remove or disable your profile, messages, wallet balance, virtual items, VIP benefits, purchase-related in-app entitlements, and other account data, subject to legal, safety, accounting, tax, fraud-prevention, and moderation retention needs.
Account deletion does not automatically cancel Google Play subscriptions. You must cancel subscriptions through your Google Play account settings.
Our Privacy Policy explains how we collect, use, disclose, store, and protect information. By using Heartme, you agree that we may process information as described in the Privacy Policy.
Heartme, including its software, design, logos, trademarks, graphics, interface, features, databases, and other materials, is owned by anxinyi llc or its licensors and is protected by intellectual property laws. Except for the limited license granted in these Terms, we reserve all rights in the Service.
You may not use Heartme trademarks, branding, screenshots, or content for commercial purposes without our written permission.
If you believe content on Heartme infringes your copyright, trademark, privacy, publicity, or other rights, contact sukimex067@gmail.com with your name, contact information, a description of the protected work or right, the location or user information of the allegedly infringing content, a good-faith statement that the use is unauthorized, and a statement that the information is accurate and you are authorized to act.
We may remove content or restrict accounts in response to valid rights complaints.
Heartme is an online social and entertainment service. We do not guarantee the identity, intentions, statements, background, or conduct of any user. You are responsible for your interactions. Use caution when communicating with others, sharing personal information, sending gifts, or deciding to meet anyone outside the app.
Never send money, financial information, identity documents, intimate content, or sensitive personal details to someone you do not trust. Report suspicious behavior promptly.
We may modify, suspend, limit, or discontinue any part of the Service at any time, including features, virtual items, prices, eligibility, content, moderation rules, or availability. We may perform maintenance, updates, experiments, or security measures without liability to you, except as required by law.
You may stop using Heartme at any time. We may suspend or terminate your access, remove content, restrict features, or disable accounts if we believe you violated these Terms or our policies; created risk or legal exposure for Heartme, users, Google, service providers, children, or others; your account is fraudulent, abusive, underage, inactive, compromised, or unsafe; or termination is required by law, platform rules, or safety needs.
After termination, provisions that by their nature should survive will continue to apply, including ownership, licenses, purchase rules, disclaimers, limitations of liability, indemnity, dispute terms, and enforcement rights.
To the maximum extent permitted by law, Heartme is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We do not warrant that the Service will be uninterrupted, secure, error-free, accurate, compatible, or free of harmful components.
We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, quiet enjoyment, and any warranties arising from course of dealing or usage of trade, except where such disclaimers are not allowed by law.
To the maximum extent permitted by law, anxinyi llc and its affiliates, officers, employees, agents, partners, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, virtual items, or business opportunities.
To the maximum extent permitted by law, our total liability for claims related to the Service or these Terms will not exceed the greater of: (a) the amount you paid to Heartme through the Service in the three months before the claim arose; or (b) USD 50. Some jurisdictions do not allow certain limitations, so some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless anxinyi llc and its affiliates, officers, employees, agents, partners, licensors, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to your use or misuse of the Service, your User Content, your violation of these Terms, your violation of law or rights of others, or your fraud, abuse, harassment, or unsafe conduct.
You may not use Heartme if you are located in a country or region subject to applicable embargoes or sanctions that prohibit such use, or if you are on a restricted party list. You agree to comply with all applicable export control, sanctions, consumer protection, online safety, privacy, child safety, and other laws.
Heartme may rely on or link to third-party services, including Google, Google Play, payment processors, analytics, crash reporting, hosting, cloud services, moderation tools, content delivery, and customer support tools. Third-party services may be subject to their own terms and privacy policies. We are not responsible for third-party services except as required by law.
We may update these Terms from time to time. If changes are material, we will provide reasonable notice through the app, website, email, or other means. Updated Terms are effective when posted unless otherwise stated. Your continued use of Heartme after updated Terms become effective means you accept the updated Terms. If you do not agree, you must stop using the Service.
These Terms are governed by the laws applicable to anxinyi llc, without regard to conflict-of-law rules, except where mandatory consumer protection laws require otherwise. Before filing a claim, you agree to contact us at sukimex067@gmail.com and attempt to resolve the dispute informally. Nothing in these Terms limits rights you may have under mandatory consumer protection laws.
These Terms, together with the Privacy Policy, Child Safety Standards, and any purchase, subscription, safety, community, or feature-specific rules shown in the app, form the entire agreement between you and anxinyi llc regarding the Service. If any part of these Terms is found unenforceable, the remaining parts remain in effect. Our failure to enforce a provision is not a waiver.
For questions, safety reports, UGC complaints, child safety concerns, account issues, purchase support, or legal notices, contact:
anxinyi llc
Email: sukimex067@gmail.com